A refutation of Facebook's claims on its behalf (contra The Social Dilemma)

1) Facebook builds its products to create value, not to be addictive. FALSE.
As @bengrosser's Facebook Demetricator shows the metrics Facebook developed such as the time/likes counter + the notifications in red are designed to encourage more engagement. https://t.co/HsWhKFzsAH

— ⚡️ Pinkeee 🎶 (@Elinor_Carmi) October 6, 2020

3) Facebook’s algorithm... keeps the platform relevant and useful. FALSE.
As I show in my research "People’s rhythms become a product that advertisers pay and bid for through Ad Auction to intervene in specific moments & shape people’s experience" https://t.co/KDqHlQPpwA

— ⚡️ Pinkeee 🎶 (@Elinor_Carmi) October 6, 2020

5) We take steps to reduce content that could drive polarization. FALSE.
Facebook reduced their content moderators during #Covid19 & replaced with AI which made things worse, this has been an ongoing problem on moderation as @ubiquity75 shows in her work https://t.co/ceHDEaro42

— ⚡️ Pinkeee 🎶 (@Elinor_Carmi) October 6, 2020

7) We fight fake news, misinformation, & harmful content. FALSE.
Facebook is in fact being sued by victims of Kenosha Protest violence for ‘Empowering’ militias.
+ Multiple advertisers boycotted the platform this year to stop funding hate. https://t.co/vPh3xFUFXJ

— ⚡️ Pinkeee 🎶 (@Elinor_Carmi) October 6, 2020

I examine many of these aspects in my new book where I have a whole chapter on how Facebook shapes what it means to be social AND anti-social. The chapter is called 'Engineering the Social' for a reason 😉... It's open-access as well 🙃https://t.co/VkDdHTQLnn

— ⚡️ Pinkeee 🎶 (@Elinor_Carmi) October 6, 2020