Is there a robo-boss in your future?

David Streitfeld, If A.I. Can Do Your Job, Maybe It Can Also Replace Your C.E.O., NYTimes, May 28, 2024. The opening paragraphs:

As artificial intelligence programs shake up the office, potentially making millions of jobs obsolete, one group of perpetually stressed workers seems especially vulnerable.

These employees analyze new markets and discern trends, both tasks a computer could do more efficiently. They spend much of their time communicating with colleagues, a laborious activity that is being automated with voice and image generators. Sometimes they must make difficult decisions — and who is better at being dispassionate than a machine?

Finally, these jobs are very well paid, which means the cost savings of eliminating them is considerable.

The chief executive is increasingly imperiled by A.I., just like the writer of news releases and the customer service representative. Dark factories, which are entirely automated, may soon have a counterpart at the top of the corporation: dark suites.

This is not just a prediction. A few successful companies have begun to publicly experiment with the notion of an A.I. leader, even if at the moment it might largely be a branding exercise.

Can executive functions be automated by an A.I.?

EdX, the online learning platform created by administrators at Harvard and M.I.T. that is now a part of publicly traded 2U Inc., surveyed hundreds of chief executives and other executives last summer about the issue. Respondents were invited to take part and given what edX called “a small monetary incentive” to do so.

The response was striking. Nearly half — 47 percent — of the executives surveyed said they believed “most” or “all” of the chief executive role should be completely automated or replaced by A.I. Even executives believe executives are superfluous in the late digital age.

Tan Yu, robo-boss?

The Chinese online game company NetDragon Websoft, which has 5,000 employees, appointed what it calls an “A.I.-driven rotating C.E.O.” named Tang Yu in 2022. “We believe A.I. is the future of corporate management,” said the company’s founder, Dejian Liu, adding that it was part of NetDragon’s move into the “metaverse-based working community.”

Tang Yu, who is personified as a woman, does not appear on an online chart of NetDragon’s management team, but the company announced last month that she had won “the coveted title of ‘China’s Best Virtual Employee of the Year’” at the China Digital Human Industry Forum. Another executive picked up the award for her. NetDragon’s A.I. employee team is in charge of performance evaluations and mentoring, among other duties, the company says.

There's more at the link.